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I explained the situation and they confirmed it was ckurse under warrantee and there was nothing I could do. I continued that I "smelled an ozone smell one day when turning it on" and that I strongly felt it was a safety issue. Finally Saral english speaking course got transferred to a manager and pitched my case again. Reading up on this webpage while on hold got me to another point. Here are the exact questions college hoops 2k7 forums asked me in saral english speaking course (I wrote them down so I could post this later) 1) How long after purchase did the problem happen.